Frequently Asked Questions
Everything you need to know about our premium metalware.
What makes Healthy Metal products 'healthy' compared to others?
Our products are crafted from high-grade, non-reactive metals and are free from BPA, lead, and toxic chemical coatings, ensuring that no harmful substances leach into your food or beverages.
How long does shipping typically take?
Standard shipping usually takes between 3 to 7 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.
Do you offer a warranty on your metalware?
Yes, all Healthy Metal products come with a 1-year limited warranty against manufacturing defects. If your item arrives damaged or fails under normal use, we will replace it free of charge.
What is your return policy?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund or exchange.
Are your products dishwasher safe?
Most of our stainless steel and titanium products are dishwasher safe. However, for items with specific finishes or vacuum insulation, we recommend hand washing to preserve the longevity of the product.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay through our secure checkout system.